FAQs

How can Relivio help with pain relief?

Relivio offers expertly curated pain relief and recovery products designed to ease muscle and joint discomfort. Whether you're dealing with neck tension, back pain, or sore joints, our products provide targeted relief and support for your daily wellness.

How long does shipping take?

We process orders within 1-2 business days. Shipping times vary based on location:

USA & Canada: 5-10 business days

UK & Europe: 7-12 business days

International: 10-15 business days

Do you offer a money-back guarantee?

Yes! We stand by our products and offer a 30-day money-back guarantee. If you're not satisfied, contact us at support@myrelivio.store for a return request.

How can I track my order?

Once your order is shipped, you'll receive a tracking number via email. You can use this to track your order in real-time.

How can I contact customer support?

You can reach us at support@myrelivio.store or through our Contact Us page. Our support team typically responds within 24 hours.

Can I order as a gift for someone else?

Yes! You can place an order as a gift by entering the recipient’s shipping address at checkout. While we don’t offer gift wrapping at the moment, all orders are shipped without pricing details, making them perfect for gifting!

How can I get a refund for my order?

We offer a hassle-free refund policy. If you’re not satisfied with your purchase, you can request a refund within 30 days of receiving your order. Please visit our Refund Policy page for full details and instructions on how to initiate a return.